VENTURE / SUPPORT
FAQ'S
NEED TO KNOW
Quick answers about Venture caps, orders, delivery and returns.
01WHAT CAPS DO VENTURE CURRENTLY SELL?+
Venture currently has four trucker-cap colourways available: Blackout, Grey / Black, Grey / Black Neon and Olive / White. You can view the full line-up on the Caps collection page.
02HOW MUCH ARE THE CAPS?+
The current Venture caps are £30 each. The price shown on the product page is the price for that cap before any delivery charge shown at checkout.
03WHAT ARE THE MAIN CAP DETAILS?+
The current Venture trucker caps feature a structured front, curved peak, mesh rear panels and embroidered Venture branding. Individual colour and embroidery details are shown on each product page.
04HOW DO I KNOW IF A CAP IS IN STOCK?+
Availability is shown on each product page. If a cap is unavailable, the product page will show that it cannot currently be ordered.
05WHAT DELIVERY OPTIONS ARE AVAILABLE?+
Available delivery methods, charges and any estimates are shown at checkout based on the delivery details entered for the order.
06CAN I RETURN AN ORDER?+
If you need help with a return, use the Venture contact page and include your order number and the reason for the return. Return instructions can then be provided before anything is sent back.
07WHAT IF MY ORDER ARRIVES DAMAGED OR INCORRECT?+
Contact Venture as soon as possible with your order number and details of the issue. Photographs may help where an item has arrived damaged or incorrect.
08HOW SHOULD I LOOK AFTER MY CAP?+
To help preserve the shape and embroidery, clean the cap gently when required and allow it to air dry naturally.